If you want to renew your season ticket seat(s) but wish to change package types (e.g. upgrade from 26-Game to All In, or downgrade from All-In to 26-Game), please follow the below steps:
If you want to renew your season ticket seat(s) but wish to upgrade to the “All In” season ticket package, please follow the below steps:
1. Click the link in the email you will have received from the Motorpoint Arena Nottingham to be taken to the ticket selection page for your price category –
Please note that if you have a combination of package types (e.g. one 26-Game package and one All-In package) you will receive separate emails with upgrade/downgrade links for each one.
2. Select your price type(s) and choose how many tickets you wish to renew.
Example: If you have 2 Adult season tickets for the previous season, select 2 “Renewal Season Ticket Adult” price types from the drop-down list.
Please ensure that the number of tickets you add is the same or fewer than the number of season tickets you have for the current season. If you wish to purchase additional new season tickets, this can be done from the homepage of the Panthers Portal once your renewal has been added.
Once you have selected your price type(s), click Next at the bottom of the screen –
3. You will be taken to the Order Summary page showing the total amount to be paid.
Please note that your seat details will not be allocated at this stage. You will be able to indicate your seats before you complete your order.
Click Go To Checkout –
4. You will be asked to sign in to your Nottingham Panthers account if you haven’t done so already.
Please note that your Nottingham Panthers account on the Panthers Portal is separate to your account on the Motorpoint Arena Nottingham website but may use the same email address. Log in using your email address and password. If you cannot remember your password or are logging into your Nottingham Panthers account for the first time, click Forgotten password? and follow the instructions sent via email.
5. Once you have signed into your account, you will be taken to your basket.
Check that your contact details are correct and up to date.
6. If you are renewing all of your season tickets in the same seats as you had last season, you can skip to step 10 and proceed to payment. We will know which seats you are renewing and these will be automatically allocated to you.
7. If you are only renewing some of your season tickets to the All-In or 26-Game packages, you will need to indicate which seats you wish to renew with that package type.
Do this by clicking the blue arrow in the top right corner on the right hand side. This will expand to show you your chosen price types for each season ticket package in your basket.
Click the icon to the left of Seating Preference –
8. A pop-up box will appear. Enter the Block / Row / Seat details for the seat you wish to renew for that price type.
Example: Block 9, Row A, Seat 1
Click Submit to close the pop-up –
9. Follow the same steps for every season ticket in your basket –
10. Click Go To Payment at the bottom of the screen –
11. On the next page, you will be prompted to input your payment details to complete your purchase.