Bag policy and searches
Please don’t bring any bags to our events. We can only allow handbags / very small bags no bigger than 35cm x 40cm x 19cm. Any bags larger than this cannot be brought in to or stored at the venue, and we have no lockers or storage facilities.
If you need to bring a bag for medical reasons, please contact us in advance. Laptops and other large electronic devices are not permitted into the venue, please see our terms and conditions for a more extensive list of prohibited items.
Prohibited items
There are number of items prohibited from the venue. No food, cans, bottles or alcohol may be brought into the venue; only food and drink purchased in the venue may be consumed within it (except in limited circumstances on proven medical grounds). No illegal substances, legal highs, pyrotechnic articles, lasers, glow sticks, weapons, perfume or offensive items may be brought into the venue. We reserve the right to confiscate any prohibited items.
We do not allow leaflets/mini posters to be distributed by customers at our shows. No flags, inflatables, large banners or poles/sticks will be allowed into the venue., unless explicitly stated on the event page.
For certain Ice Hockey Events, flags may be permitted, but these will be restricted to specific seating areas. More information can be found on individual event pages and below:
Continental Cup - January 2026
Ice Hockey flags will be allowed for the Continental Cup games, 14th -17th January 2026. These will be allowed in blocks 1,2,8,12 & 19 only.
- Flags must not exceed 1m x 1.5m in size
- Flagpoles (plastic only) are permitted up to 1m length x 1cm diameter
- Flags and flagpoles more than the above size, at their widest or longest section, are not permitted
- The Arena is a neutral venue; only Ice Hockey club flags will be permitted
- The obstruction of gangways, access routes, exits and entrances, health and safety signage and stairways is strictly forbidden at all times.
- In the event of an emergency, stairways, all access and exit points must remain clear
- The Arena reserves the right to confiscate flags if they are very large or may compromise public safety, obscure someone’s view, a camera position or if a flag carries offensive, discriminatory or inflammatory messaging.
- Very large supporter flags that are designed to be passed over people’s heads are not permitted.
Nottingham Panthers Fixtures (Excludes EIHL Play Off Finals)
Ice Hockey flags will be allowed for Nottingham Panthers Ice Hockey games in Block 19 only, based on the specifications below:
- Flags must not exceed 1m x 1.5m in size
- Flagpoles (plastic only) are permitted up to 1m length x 1cm diameter
- Flags and flagpoles more than the above size, at their widest or longest section, are not permitted
- The Arena is a neutral venue; only Ice Hockey club flags will be permitted
- The obstruction of gangways, access routes, exits and entrances, health and safety signage and stairways is strictly forbidden at all times.
- In the event of an emergency, stairways, all access and exit points must remain clear
- The Arena reserves the right to confiscate flags if they are very large or may compromise public safety, obscure someone’s view, a camera position or if a flag carries offensive, discriminatory or inflammatory messaging.
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Very large supporter flags that are designed to be passed over people’s heads are not permitted
Will security affect queuing at the venue?
The enhanced security procedures will result in significant queues, therefore customers are being asked to arrive early (as close to door opening times as possible) to ease the entry process and avoid missing any of the show.
I recently attended an event at the Arena and didn’t get my bag checked, why was that the case?
Every event hosted at the Motorpoint Arena Nottingham is risk assessed based on the nature of the event and intelligence from the Police, including counter-terrorism officers etc. We have comprehensive security measures in place and bag searching is just one component. We're unable to discuss specific security details for each show as this is potentially detrimental to these measures.
I have a pacemaker fitted and have been advised I shouldn’t undergo certain security checks e.g. security wand checks, what should I do?
As you approach the security staff conducting the searches, simply let them know you have a pacemaker fitted and they’ll use an alternative search method.
How do you manage crowds at live events?
Time and effort goes into making sure our customers are looked after and enjoy their time with us. Our in-house Stewarding and Security team are on hand to ensure our visitors have a safe and enjoyable experience. Please do approach any member of staff if you require assistance at any time.