Why is there sometimes a limit on how many tickets I can purchase?
This is a limit set by the Promoter/Event Organiser, not by Motorpoint Arena Nottingham. This means that you can't purchase over the ticket limit if any of the following details are the same: name, credit/debit card, address the card is registered to. Please don't attempt to purchase over the ticket limit in separate transactions as we reserve the right to cancel any transactions purchased over the limit without prior notice.
Why can't I leave a single seat? / Why can't I book two out of three seats?
Our seat maps are designed so that you cannot leave a seat on its own. This way we can accommodate as many customers as possible to our events. If there are no seats that you'd like for the event, contact us and we can add you to a waiting list.
Why is there a time limit when I book tickets online?
There is a time limit on booking tickets to give all customers a fair chance of obtaining tickets.